Privacy Policy

At the Wakefield Mill, we believe that protecting your personal information is very important. We treat your personal information with the utmost respect and in accordance with this Privacy Policy. This policy explains how your personal information may be collected, used or disclosed as a result of your activities on this site. We strongly advise you to read it carefully. By submitting any information using this site, or by accessing this site in other ways, you accept the terms of the Privacy Policy and give your consent to the guidelines and practices for the collection, use or disclosure of personal information, as described herein.

Who are we?

We are the Wakefield Mill hotel and spa located at 60 Chemin Mill, Wakefield, QC J0X 3G0. Our website address is https://wakefieldmill.com.

Privacy Officer

Nathalie St-Onge, Director of operations

819-459-1838 x130

Reservations and contact forms

When you make a reservation on our website, we collect your personal information in order to contact you if necessary. This information will be kept for a maximum of seven years. Similarly, when you fill out our contact forms we collect your information for a maximum of seven years in order to contact you if necessary.

Cookies

We don’t use any cookies.

Statistics and traffic

To better understand our clients, we track how our clients are getting to our website. This information is used for internal reasons and will never be transmitted externally.

Who are we sharing your data with

Your data is stored in our cloud server. We use the software ‘Maestro’ for our server. Their privacy policy can be found below https://maestropms.com/privacy.html. This data is stored for a maximum of seven years.

What are your rights with regards to your data?

If you fill out the contact form on our website or make a reservation, you can request to receive a file containing all the personal data we have about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data kept for administrative, legal, or security purposes.

Contact information

For requests regarding your data, contact the Privacy Officer. Their contact information is located at the top of this page.

Procedure for data leaks

In the event of a data leak, we will contact the affected people as soon as possible. If necessary, we will contact the authorities. At the same time, we will minimize the damage and stop the leak. Once the leak has been stopped, we will analyze the cause of the leak and take the necessary steps to eliminate the causes.

Newsletter

We also use an email newsletter to communicate new information and offers to people who have registered. It is possible to register on the website by giving your email address. To stop receiving emails press the unsubscribe button on one of the emails.