Junior Human Resources & Administrative Generalist

Written By Marketing

Department: Human Resources
Location: Moulin Wakefield Mill Hotel & Spa
Reports to: Director of Operations
Employment Type: Full-time (37.5 hours per week)

Overview:

We are seeking a passionate, service-oriented Junior Human Resources & Administrative Generalist to join our team in the dynamic environment of our hotel and spa operations. In this role, you’ll be involved in all key HR functions, supporting team members across the property to ensure a high-quality employee experience—from recruitment and onboarding to training, administration, and performance support.

This is an exciting opportunity for an early-career HR professional looking to grow in a people-focused industry where employees are at the heart of everything we do.

Key Responsibilities:

Recruitment & Staffing

  • Post job openings and assist in proactively sourcing candidates for key spa and hospitality roles (e.g., therapists, estheticians, front desk, kitchen, etc.)

  • Support the interview process and coordinate interview logistics. Ensure transparent communication with candidates to provide a positive experience

  • Assist with the onboarding of seasonal and part-time staff during peak periods

  • Maintain the talent pipeline based on operational needs

  • Conduct pre-employment background and reference checks

Onboarding & Integration

  • Prepare onboarding documentation and facilitate a warm and efficient welcome for all new employees

  • Ensure administrative paperwork, uniforms, access cards, and training programs are ready so that employees are set for success from day one

  • Conduct follow-ups with new hires during their first 90 days to support successful integration

Training & Development

  • Coordinate mandatory training sessions (hospitality, health and safety, customer service)

  • Assist department managers in tracking training progress and maintaining training records

  • Help develop internal training content related to spa operations and guest service

Administrative Support

  • Coordinate and follow up on government-related administrative tasks, including completing required forms and communicating with various provincial and federal bodies

Compensation & Benefits

  • Respond to employee inquiries regarding payroll and benefits processes

  • Coordinate annual salary reviews and bonus processes

  • Ensure compliance with pay equity regulations

HR Administration

  • Maintain up-to-date employee files and databases

  • Ensure compliance with labour laws and internal policies

  • Prepare HR reports and documentation as needed

  • Assist with time tracking, payroll data preparation, and benefits administration

  • Keep accurate and confidential employee records (HRIS, personnel files, etc.)

  • Support employee benefits administration and respond to routine inquiries

Performance & Employee Relations

  • Coordinate performance review processes with supervisors and department heads

  • Track performance review deadlines and submissions

  • Support management in basic disciplinary processes and documentation

  • Participate in employee engagement and feedback initiatives

  • Promote open communication and a positive work environment

Qualifications:

  • Bachelor’s degree in Human Resources, Industrial Relations, or a related field

  • 0–3 years of experience in an HR role, ideally within a service or hospitality setting (internships/co-ops included)

  • Strong communication and interpersonal skills with a high degree of discretion and professionalism when handling confidential information

  • Understanding of employment standards, HR practices, and employment legislation in hospitality or spa environments

  • Highly organized, client-focused, and proactive

  • Proficiency in Microsoft Office Suite; experience with HRIS is an asset

  • Bilingual – French is the primary working language (French and English preferred)

Why Join Us?

  • A welcoming and passionate team environment

  • Direct exposure to all aspects of HR and the chance to build broad generalist experience

  • Growth opportunities in a people- and guest-focused industry

  • Discounts on spa and hotel services

  • Health and wellness initiatives and employee recognition programs

  • Supportive and inclusive team atmosphere

  • Opportunities for professional development and learning

  • Competitive compensation and benefits package

To apply: Please send your CV to dirop@wakefieldmill.com
Registration no. 175501

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