FOOD & BEVERAGE MANAGER

Written By Anais Roca

YOUR MISSION

Reporting to the Restaurant Manager and the Director of Operations the Food and Beverage Manager is responsible for the overall success of the Food & Beverage Division, which includes the performance of our 2 restaurants, Banquets, and Kitchen operations. The successful candidate must be the driver behind our food and beverage operation. He/she must be creative, dynamic, enthusiastic and passionate about food and beverage. He/She will work to achieve maximum sales and profits as well as guest satisfaction and employee engagement while adhering to established company policies and standards. Proven ability to drive revenue forecast accurately and enhance profitability as well as strong coaching and leadership development talents are a pre-requisite.

  • Plan and direct the Hotel's food and beverage operations ensuring the balance between delivering excellent guest service, maximizing profitability and supporting the development of all colleagues to their highest potential;

  • Strong floor presence and visibility at all times;

  • Participate actively at Executive Committee Management meetings;

  • Assist in the preparation, presentation and subsequent achievement of the hotel's Business Plan, which includes the annual Operating Budget, Marketing & Sales Plan and Capital Budget as well as the Strategic Plan;

  • Ownership and implementation of the Hotel’s strategic plan and accompanying tactics for success;

  • Ensure the development and accuracy of monthly, quarterly and annual financial outlooks for the Food & Beverage Division;

  • Coordinate the planning and implementation of Food & Beverage capital projects;

  • Ensure highest Guest Service Satisfaction results through monitoring and analysis of Guest Folio reports and implementation of appropriate action plans;

  • Ensure full compliance to Hotel operating controls and seek innovative ways to improve performance on a regular basis;

  • Develop menus, wine lists, promotions, specifications and standards for all food and beverage operations.

  • Work with the food & beverage team to develop signature services

  • Lookout for food and beverage trends and implement the best of them to remain the leader of the industry;

  • Seek opportunities to create awareness and positioning through community involvement and exposure in local media and local scene;

  • Ensure the smooth operation and coordination of the food and beverage operating departments through their respective Department Heads;

  • Active involvement in the recruitment process for all food & beverage positions to ensure the hiring of the very best candidates;

  • Support, guide, direct and develop Department Heads and Managers in providing direction;

  • Ensure regular, effective communication with all food & beverage colleagues through daily shift briefings, individual departmental communication meetings

REQUIREMENTS

  • The knowledge of English is necessary as most of our customers are English-speaking

  • 5 to 7 years of progressive management experience in hotels, restaurants & bars operations management

  • Degree/Diploma from a recognized Hotel and Restaurant Management Program

  • Excellent culinary and beverage knowledge

  • Familiarity of general accounting principles and policies

  • Ability to analyze data and trends and create strategies for improvement

  • Knowledge of the Silverware system, Microsoft Word, Excel and Gmail

  • Excellent interpersonal skills and a team player attitude

  • Innovative, creative and willing to take risks

  • Results-oriented with the ability to be flexible and work well under pressure

SALARY

To be discussed

Anais Roca
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DAYTIME DINING ROOM SUPERVISOR