Your Safety is Our Priority

Here is what that means for your experience here as a guest:

Dining

  • Our restaurant and patios are open by reservation only with guest register, to guests of the hotel and outside guests.
  • Please note seating is limited.
  • Indoor dining:
    • Our indoor dining rooms are reopen to guests of the hotel and outside guests with Reservation only and guest register.
    • Guests visiting from an area in which dining rooms are open will be allowed to dine in the dining rooms. 
    • Our Newest offering for outdoor dining our Starlight Chalets will be available for all guests of the hotel and outside guests for breakfast (add 30$) and for dinner (add 60$) 
    • All guests making indoor dining reservations must provide a valid piece of identification upon arrival and the maximum capacity at any table is 4 adults from the 2 household or two children from that same household.
  • 5- course discovery/tasting menu 
    1. This menu will be available as of July 1st. We thank you for your patience as our kitchen and front-of-house team work hard towards a full reopening of all our services. 

Spa

  • Our hot tubs are and Pool are open to guests for the hotel . Guests can reserve a 30-minute slot with reception when they reserve their room or their spa treatment.
  • The following services are currently on offer
    • Massages (no couples massages at this time)
    • Pedicures (no couples pedicures until further notice)
    • Facials 
    • Body Treatments 

General Sanitary measures

  • For the safety of our staff and our guests, we have temporarily suspended our housekeeping in-stay service. If you require more towels, shampoo, or soap during your stay, there is a phone number to text and we will be happy to bring you those supplies.
  • Hand Sanitizer provided in key public areas.
  • Increased cleaning frequency in public areas.
  • Social distancing enforced in all common areas.
  • Strengthened room cleaning protocols including extra disinfection of points of contact & bathroom areas.
  • Installing good hygiene practice reminders throughout the hotel.
  • Employees follow strict sanitation standards, including regular hand washing.

In the meantime, we will continue to work towards being able to provide our guests with an exceptional experience in a safe and secure environment.

An Experience Most Magical

Join us and experience our brand new culinary experience the “Starlight Chalets”. These chalets are the setting for your enjoyment of our 3-course table d’hôte with your choice of cocktails, wine, or beer. All the while, gazing out at the snow covered landscape of the Gatineau Park. 

Details