Your Safety is Our Priority
Given the recent change in the epidemiological situation, special emergency measures apply in the Communauté métropolitaine de Québec, the city of Gatineau, the MRC des Collines-de-l’Outaouais, the MRC Beauce-Sartigan, the MRC de Bellechasse, the MRC Les Etchemins, the MRC La Nouvelle-Beauce and the MRC Robert-Cliche.
- Our dining rooms are closed to all guests. We are offering dinner and breakfast in our Starlight chalets to all hotel guests at this time.
- Lunch can be ordered as take-out.
- All hotel guests must make reservations with the front desk to be able to dine in our Starlight Chalets.
- The Spa Eau Vive will be open to massages only until further notice.
- The jacuzzi will be closed until further notice.
- For the safety of our staff and our guests, we have temporarily suspended our housekeeping stay service. If you require more towels, shampoo or soap during your stay, there is a phone number to text and we will be happy to bring you those supplies.
- Hand Sanitizer provided in key public areas.
- Increased cleaning frequency in public areas.
- Social distancing enforced in all common areas.
- Strengthened room cleaning protocols including extra disinfection of points of contact & bathroom areas.
- Installing good hygiene practice reminders throughout the hotel.
- Employees follow strict sanitation standards, including regular hand washing.
In the meantime, we will continue to work towards being able to provide our guests with an exceptional experience in a safe and secure environment.